Terms and conditions

1. Basic Provisions
1.1 These Terms and Conditions (GTC) govern the relationship between buyer and seller ASTORIA GROUP Ltd., operator of the online store virginoils.eu (hereinafter referred to as "Seller"), and business partners - registered customers (the "Buyer").
1.2 All contractual relations between the seller and the buyer are closed in accordance with the laws of the Czech Republic. Legal relations not covered in these terms and conditions shall be governed as follows: Law no. 40/1964. Civil Code, as amended by Act no. 250/2007 Coll. The Consumer Protection Act, as amended, and Act no. 108/2000 Zz consumer protection on doorstep sales and mail-order sales, as amended, Act no. 513/1991 Coll. Commercial Code, as amended.
Seller and operator:
virginoils.eu
ASTORIA GROUP Ltd.
Zimna 172/37
05201 Spissska Nova Ves
Bank account: SK7375000000004020497606 SWIFT / BIC: CEKOSKBX
ID: 47874104
UID: 2024128139
Seller - the company is not liable to VAT.
E-mail: customerservice@virginoils.eu

Buyer
Buyer - registered customer or unregistered customer to virginoils.eu is aware that the purchase of products that are in the business offer the seller no right to use registered trademarks, trade names, logos or patents seller, producers or distributors.

2. Security and protection of information and personal data
1.2 Seller declares that all personal details are confidential and shall be used only for the execution of the contract with the buyer and not otherwise disclosed to a third party,. With the exception of situations related to the distribution or payment relating to the ordered goods (communicating name and shipping address).

2.2. Registered or unregistered on virginoils.eu Customer consents to the fact that his data and data on purchases will be collected and used. Buyer placing an order giving consent to the processing of data pursuant to Act no. 428/2002 Coll. on the protection of personal data, as amended.

3. ORDERING - conclusion of contract
1.3 The buyer buys goods for the price valid at the time of ordering through the online store virginoils.eu. Received Order shall be deemed binding after sending confirmation email seller.
2.3 The order is a sales contract, which arises from the order confirmation.
3.3 Title to the goods passes to the buyer after full payment and receipt. 3.4 The place of delivery is the address specified by the buyer in the order form ..

4. The Seller shall not be liable:
4.1 For incorrectly filled orders, or orders for non-delivery. Undelivered mail order is one that does not pass through the registration process and store data in database.

4.2 Late delivery of goods caused by a third party - the carrier.
4.3 Late delivery of goods caused by incorrect address given by the recipient.
4.4 For shipment damage caused by a third party - the carrier.

5. Orders canceled and cancellation fees
5.1 The buyer has the right to cancel the order without giving reason. In case of cancellation consigned orders the buyer is obliged to pay the seller the damage caused by this behavior (usually the cost of transportation / shipping costs in full, demonstrable amount).
5.2 Seller has the right to cancel the order if the time there was a sellout of the goods. Such a situation is obliged to inform the customer within 24 hours of placing the order while in the case of payments already made online by credit or debit card, the seller is obligated amount in the appropriate amount of unavailable goods refer back to the card account used for payment within 24 hours of placing the order .

6. Withdrawal from the contract
6.1 The buyer is lawfully entitled to withdraw from the contract within 7 working days of receipt of goods. In this case the buyer is obliged to:
- Contact the seller asking for withdrawal stating the order number, date of purchase, account number or address for a refund equal to the address where the goods were delivered.
-after receiving confirmation email from a seller with an authorization code returning the goods, the buyer is obliged to refund for goods sent by the insurance value of the goods - not by COD, the seller's address.
- Shipment of returned goods in undamaged condition with original packaging intact-cap, must include a copy of the invoice for the purchase and shipment outside of the package must be legible return authorization code that the buyer has received from the seller in the confirmation email.
- After meeting all the above conditions for returning the goods, the seller is obligated money for the returned goods a bank transfer to the account of the buyer, which received payment when buying or postal order 3 working days after receipt of the goods. In the case of a refund postal order will charge for this service is deducted from the amount of money for the returned goods. The amount of money for the returned goods must be equal to the purchase price of the goods in the event that the purchase was charged postage - transport, in the case when the purchase of postage - Traffic was billed as the sums of money for the returned goods will be deducted shipping - Transportation in the amount paid when ordering -zaslaní goods.
In the event that any of the above conditions are not met by the buyer, withdrawal from the contract will not be accepted and the goods will be returned at the expense of the sender.

7. Delivery terms
7.1 Seller agrees to send the ordered goods to the buyer within 2 working days after receipt of order. The exception is sold out specific goods as described in 5.2. For the fulfillment of delivery shall be deemed delivery of the goods at the place of delivery specified in the order. Transport to the destination address is always provided by the seller. The shipment of goods always includes tax document. Delivery of goods provide services throughout the Czech Republic. The cost of transporting goods are distinguished according to the chosen method of delivery, the order value and weight of the goods. Particular delivery method you choose in the "order".
7.2 Transport of goods ordered through the dealer provides these third parties:
Slovak Post - governed by the applicable terms of Slovak post - shipment delivery time is max. 3 working days after the date of filing. If the address of the office does not reach the delivery address, leave notification of the shipment. The storage period is 14 days.
Price for packing and shipping through Slovak Post, depending on weight of shipment:

Shipments to other EU countries:

Shipments to Czech republic:

Shipments to Slovakia:

8. Information about products and copyrights.
All information about the products, photographic display of goods, to virginoils.eu are for illustrative purposes and the details may differ from the delivered goods. All Content Copyright virginoils.eu reserved.
9. Payments
Payment options:
Payment gateway paypal.com - debit or credit card
Payment gateway webpay - debit or credit card

10. Complaints procedure
Buyer shall promptly after receipt of the consignment in case of damaged goods, contact the seller via email at customerservice@virginoils.eu. Seller no later than 24 hours, consult with the buyer procedure for resolving complaints.
11. Closing provisions
These General Terms and Conditions are valid from 31 March 2015. Seller reserves the right to change these Terms without notice.